 | I did not receive a “Congratulations” email with my invoice and product license key. |  |
 | To keep it simple, SalesImpaq provides you:
1. An email congratulating you for using SalesImpaq CRM that includes your invoice and product license key. If you did not receive the congratulations email, please check your Junk eMail folder. If your con |
|
|
| What is the best and fastest way to get operational with SalesImpaq CRM? | |
| On the second line below SalesImpaq BETA, click on Help – Getting Started – Assign Quota.
Go to the bottom left corner of the screen and type in your Quota or Sales Goal for the year. There is no need to add a $ sign to the Quota target amou |
|
|
| Now that I have my data imported into the SalesImpaq CRM how do I export data including: contact, account, and opportunities to another application? | |
| On the second line below SalesImpaq BETA, click on File– File Export – MS Excel (.csv).
Under Export File click on Export Types and select one of three options:
Import Contacts - Import Accounts - Import Opportunities |
|
|
| What’s up with the date and time format? | |
| SalesImpaq CRM is a global product and we are using global standards for the date and time.
Date is in the following format: Year, Month, Date – 09/01/01 – January 1, 2009.
Time is in the follow format: Hours 1 -24 in a day- 13:00 – 1:00 PM. |
|
|
| Why is the Dashboard with Tasks – Score Board – Contacts – Opportunities blank? |  |
| The Dashboard is a fantastic productivity area within SalesImpaq CRM. You need to do the following to utilize the Dashboard effectively.
1. Import data as outlined in FAQ Question 2.
2. Start entering data. There are several ways to enter data if yo |
|
|
| What is the SalesImpaq Score Board? | |
| The design of the Score Board is to provide you with daily inspiration and sales focus by analyzing the bar chart reflecting your Commissions from sales closures. The Score Board allows you to track your progress to achieve your sales goals |
|
|
| What does the Setup tab do for me? | |
| The Setup tab allows you to customize the SalesImpaq CRM application based on the products, services your represent to your target, new, and existing customers. SalesImpaq RM provides you with a Fortune 500 Technology Industry sales process. You c |
|
|
| The Reports tab provides you with pre-designed reports. | |
| All you need to do is:
1. Specify Report Type
2. Determine if you would like a Bar, Line, or Pie chart
3. Select the Period or Start – End Date
4. Select the Run Report button or Print Button
The sales report will be generated from the da |
|
|
| Who are SalesImpaq’s Partners? | |
| SalesImpaq Inc. is in the process of creating a marketplace of products and services solely for small business owners and salespeople. This is a work in progress feature and will be dynamic with new additions. SalesImpaq’s goal is to make you more succe |
|
|
| Where are you getting the fantastic data under the Leads tab? | |
| We are pleased to provide you with Free Leads for 100 hours! Through our partnership with Hoover’s, the world’s largest provider of company data from over 31 million companies worldwide, SalesImpaq is providing you with a Free Trial for business intel |
|
|
| Where does the Calendar data come from? | |
| SalesImpaq CRM utilizes MS Outlook for Calendar data and eMail. You can leverage the #1 desktop business application while utilizing SalesImpaq CRM. |
|
|
| I am having problems and cannot use the Hoover’s leads service. | |
| The Leads tab with access to the Hoover’s leads database is fully supported through the paid support option. The version of the Hoover’s database is limited by designed based on the excellent and low price point you are paying.
The system is design |
|
|
| I am having trouble with PoliteMail in the eMail campaign tab. | |
| PoliteMail provides service by selecting the PoliteMail / Request Support. An Outlook email form will appear and you will be supported during PoliteMail’s stated support hours. |
|
|
| I am experiencing trouble with the Web Meeting tab. | |
| Mikogo (Me-ko-go) provides support through the red Mikogo (M) icon in your system tray. Right mouse click and select Support from the drop down menu. Mikogo has their own:
1. FAQ
2. Getting Started with Mikogo
3. Mikogo Announcements
4. Mikogo |
|
|
| How do I get to use the SalesImpaq CRM application free for one year? | |
| Everyone can download and use SalesImpaq CRM free for 6-months . All you have to do is register and provide a valid email address so SalesImpaq can email you our Congratulations email with the product license key.
If you invite 5 other frien |
|
|
| How much does a support incident cost? | |
| Free Support is provided through the product FAQ
and Product Overvie |
|
|
